Privacy Policy

Preliminary Clause: Original German Version Prevails

This website presents the Privacy Policy of eSpectrum AG in both German and English languages for convenience. In the event of any inconsistency or discrepancy between the German version and its translated English version, the original German version shall take precedence and govern the interpretation, rights, and obligations of the parties. The English translation is provided for informational purposes only and does not hold the same legal significance as the German original.

By continuing to use our services or engaging in any business transactions with eSpectrum AG, you acknowledge your understanding and acceptance of this clause, and you agree that in case of any disputes arising from the interpretation or application of these terms, the original German version shall be the definitive reference.

In this privacy policy, we explain how we collect and process personal data in connection with our website and our other services. Personal data is all information that relates to an identified or identifiable person.

Special provisions may apply to individual or additional offers and services, e.g. in the General Terms and Conditions (GTC), Terms of Use or Conditions of Participation.

1. Responsible person and contact

Responsible for this website and the processing of personal data described in this privacy policy is

eSpectrum A
Maurerstrasse 3
8280 Kreuzlingen

If you have any questions about our handling of personal data or other data protection concerns, you can contact us at the following address:

datenschutz[at]espectrum.ch

2. Collection and processing of your personal data

We collect personal data in various ways, including in connection with your enquiries and when you use the website.

2.1 General data processing

We mainly process personal data that we receive from our business partners as part of our business relationships, that we obtain from publicly accessible sources or that we collect when using our website and providing our services.

We receive personal data in particular when you contact and communicate with us by post, telephone, via our e-mail addresses, a contact form or in any other way. This data includes in particular your name, your contact details, information about your role in the organisation in which you work or on whose behalf you are communicating with us, your message to us (e.g. information about your request). Such data will be stored and processed for the purpose of processing your enquiry or communicating with you.

In connection with the conclusion and processing of contracts, we collect in particular contact persons, contact data, information on the processing of contracts and interactions with contractual partners. Contract processing includes everything that is necessary or expedient in order to select a contractual partner, conclude a contract, implement and enforce it. This also includes processing for accounting purposes, to deal with the concerns of contractual partners and other persons, to provide our services, to send notifications, to comply with legal obligations, to protect and enforce our rights and to defend ourselves against claims by others.

If you provide us with personal data of other persons (e.g. employees or relatives), you are responsible for ensuring that the person has been informed accordingly.

2.2 Applications for vacancies

If you apply for a position with us, we will process your CV and the other data in your application dossier and the additional information from the communication with you. With your consent, we will also obtain information from the references you have named. We need this data for the application process.

If the application does not lead to an employment relationship, the application documents will be deleted no later than six months after completion of the application process, unless you have consented to longer storage or there are no legitimate interests on our part to prevent deletion.

If you apply for a vacancy online via a job exchange or a job agency, the respective data protection conditions of these platforms and providers also apply.

2.3 Video surveillance

In our waste disposal yards, halls, landfills, buildings and transshipment centres, we can use video surveillance both indoors and outdoors and record the vehicle licence plates.

The purpose of video surveillance is, on the one hand, to preventively increase the inhibition threshold for offences against the collection point regulations. It serves to ensure the safety of visitors and employees and to protect buildings and assets. We use the recordings to investigate and punish damage to property and vandalism, littering, misconduct regarding the type of materials disposed of, disregard of opening hours, break-ins, theft, other criminal offences and breaches of the rules of use, and also work together with the authorities to this end.

The recording of the control plates also serves to ensure the correct handling of weighing during disposal and the creation of weighing notes.

2.4 Conclusion and implementation of a tenancy agreement

When you register with us to rent a flat or business premises, we collect and process the data that you provide to us when you register (including your surname, first name, address, e-mail address, telephone number, date of birth, marital status, nationality, foreigner's identity card, details of your employer and income or pension entitlement, extract from the debt enforcement register, details of any existing guardianship, details of your previous landlord, details of family members). In addition, we may obtain references about you from your current landlord, your employer or other persons mentioned in your application or have a credit check carried out. We process this data in order to process your application and check whether a tenancy agreement has been concluded.

When you conclude a tenancy agreement with us, we collect and process the data that you provide to us for the conclusion of the tenancy agreement (including surname, first name, address, e-mail address, telephone number, date of birth, marital status, nationality, foreigner's identity card, income details, extract from the debt collection register, details of any existing guardianship, details of family members) in addition to the information from the registration process. We need this information to conclude the tenancy agreement.

During the tenancy, we collect and process further information that we receive directly from you or from other persons such as our caretakers or that arises in connection with the handling of the tenancy. This information includes, for example, reports on the takeover and inspection of the rented premises, contract amendments, information on flatmates, emergency contacts, information on the consumption of water, electricity and heating energy, rent and ancillary cost statements, correspondence with you. We process this data in order to implement and terminate the tenancy, to deal with your concerns and the concerns of other persons in connection with the tenancy, to provide our services, to send you notifications, to comply with legal obligations, to protect and enforce our rights and to defend ourselves against claims by others.

2.5 Information automatically collected when visiting the website / cookies

We use our own tools and services from third parties to improve the content and functionality of the website, for statistical purposes or to place adverts.

When the website is accessed and used, certain data (in particular technical information) is automatically collected and stored in logs. We use this data to provide the functions of the website and to ensure the proper and secure operation of the website. We also evaluate this data for statistical purposes, for example to determine which pages are favoured or when and how many visits are made. The analysis is carried out on an aggregated basis, without this data being directly related to a person. We use the knowledge gained in this way to improve and further develop our website and our services.

We may use cookies and other analysis techniques (e.g. tracking pixels) on our website so that visitors can be recognised and user behaviour can be evaluated. Cookies are files that are stored on the user's device and transmit information to recognise a specific browser or device.

The data collected includes, in particular, the browser, operating system, settings, date and time of the page view, time zone, IP address, pages visited and content viewed. As a rule, this is not personal data. However, it may be linked to other data that we or authorised third parties store about the website visitor.

You can deactivate cookies in your browser settings. Without these cookies, the website may not function at all or only to a limited extent.

For cookies that are used to measure success and reach or for advertising, a general objection ("opt-out") is possible for numerous services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

The respective terms of use and privacy policies of the third-party providers of cookies contain further information (e.g. contact details, data processing).

2.6 Google Analytics and other Google services

We use Google Tag Manager to integrate and manage services for analytics or advertising from Google and third parties on our website. The Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States.

We use Google Analytics to analyse how our website is used, whereby we can also measure, for example, the reach of our website and the success of third-party links to our website.

We receive various usage data, such as page views, length of visit, operating systems used and origin of the user. This data may be summarised by Google in a profile that is assigned to the respective user or their end device. Google Analytics can also record your mouse and scroll movements and clicks. Google Analytics uses various modelling approaches to supplement the recorded data records and uses machine learning technologies for data analysis. Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

This website uses the "demographic characteristics" function of Google Analytics in order to be able to display suitable adverts to website visitors within the Google advertising network. This allows reports to be created that contain statements about the age, gender and interests of the website visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account.

We use Google Ads. Google Ads enables us to display adverts in the Google search engine or on third-party websites when the user enters certain search terms in Google (keyword targeting). Furthermore, targeted adverts can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analysing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

If you have a Google account, you can object to personalised advertising by clicking on the following link: www.google.com/settings/ads/onweb/.

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within Switzerland or member states of the European Union or the EEA before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google uses this information to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link:

tools.google.com/dlpage/gaoptout.

Our website uses the map service Google Maps to make it easy to find the places we have indicated on the website. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transfer. If Google Maps is activated, Google may use Google Web Fonts for the purpose of standardising the display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

We use jQuery, a free JavaScript library from the JS Foundation. We integrate the library via the Content Delivery Network (CDN) Google Hosted Libraries (domain name ajax.googleapis.com) so that we can improve the speed of our website. Cookies are only used if they are necessary to prevent misuse and for security-related purposes.

These services are services of the American Google LLC. For users in the European Economic Area (EEA) and Switzerland, the Irish company Google Ireland Limited is responsible.

You can find more information on how Google handles user data in Google's privacy policy: policies.google.com/privacy and support.google.com/analytics/answer/6004245 .

2.7 Other third-party providers

We use Vimeo to embed videos on our website. Cookies are also used for this purpose. Vimeo is a service of the American Vimeo Inc. Further information on the type, scope and purpose of data processing can be found at Vimeo: help.vimeo.com/hc/de/sections/203915088-Datenschutz and vimeo.com/privacy.

We use YouTube to embed videos on our website. Cookies are also used for this purpose. YouTube is a service of the American Google LLC. For users in the European Economic Area (EEA) and Switzerland, the Irish company Google Ireland Limited is responsible. Further information on the type, scope and purpose of data processing can be found at Google: policies.google.com/privacy (see also above under para. 2.6).

We use Facebook Ads to advertise our services on Facebook in a targeted manner. Facebook Ads is an offer from Meta Platforms Ireland Ltd. in Ireland or the American Facebook Inc. Facebook Ads also uses cookies. We would like to use such advertising to reach people who are interested in our online offering or who are already using our online offering. For this purpose, we transmit corresponding - possibly also personal - data to Facebook (custom audiences including lookalike audiences), in particular with the so-called Facebook pixel. We can also determine whether our advertising is successful, i.e. whether it leads to visits to our website (conversion tracking). Further information on the type, scope and purpose of data processing can be found in Facebook's privacy policy: www.facebook.com/policy.php. In addition, Facebook users can use their advertising preferences to influence which adverts they see on Facebook and which adverts they will see on Facebook in the future.

We use LinkedIn Marketing Solutions to advertise our services specifically on LinkedIn (LinkedIn Ads). This is an offer from LinkedIn Ireland Unlimited Company in Ireland or the American LinkedIn Corporation. Cookies are also used for this purpose. We would like to use such advertising to reach people who are interested in our online offering or who already use our online offering. For this purpose, we transmit corresponding - possibly also personal - information to LinkedIn (retargeting), in particular with the LinkedIn Insight Tag. We can also determine whether our advertising is successful, i.e. whether it leads to visits to our website (conversion tracking). If you are logged in to LinkedIn as a user, LinkedIn can assign the use of our online offering to your profile. Further information on the type, scope and purpose of data processing can be found in LinkedIn's terms of use and privacy policy: www.linkedin.com/legal/privacy-policy and privacy.linkedin.com.

2.8 Social Media

We use social media platforms to communicate with interested parties and to advertise our offers. In doing so, we receive data either directly from you or from the third-party providers (e.g. in the form of statistics).

The respective providers may also process the data for their own purposes and link it to other data. Personal data may also be disclosed and processed outside Switzerland and the European Economic Area (EEA) via social media.

The respective terms of use and privacy policies of the social media platforms contain further information (e.g. contact details, data processing).

2.9 Newsletter

If you would like to receive a newsletter offered by us, we require in particular an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. We use this data exclusively for sending the requested information and do not pass it on to third parties, except as described in this privacy policy.

You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. If you unsubscribe, we will note in our systems that you do not wish to receive any further newsletters.

We may include visible and invisible image elements in our newsletters to determine if and when the email was opened. This allows us to determine how our offers are used and how they can be improved.

2.10 Other purposes

In addition to the aforementioned purposes, we may also use the personal data collected to assert or enforce our legal claims, to defend ourselves in connection with legal disputes and official proceedings and to prevent and investigate criminal offences and misuse of our services.

3. Disclosure of personal data

We pass on personal data to third parties in the following situations:

  • to third parties engaged by us to provide services for us, such as the provision of IT infrastructure, software or the newsletter dispatch tool;
  • to authorities or other third parties if we are legally obliged to do so or if it is necessary to protect our interests, e.g. to combat abuse or enforce the law;
  • if this is necessary for the processing of a contract, for example to the payment service provider commissioned to process the payment;
  • for carrying out credit checks;
  • within the scope of the purposes described in section 2;
  • if you have consented to the disclosure; or
  • to purchasers or parties interested in acquiring business divisions, companies or other parts of our business or in connection with a reorganisation, merger, transfer or other disposal of our company, our assets or parts thereof.

4. Disclosure of personal data abroad

The website and your data are generally hosted on servers in Germany. However, the transfer of personal data is possible worldwide, depending on the application, service provider (e.g. cloud service), etc. If we disclose data to recipients abroad, we take the legally required precautions to protect the personal data. If we transfer personal data to a country without adequate statutory data protection, we ensure an adequate level of protection as required by law by concluding data protection clauses with the recipients of the data or rely on the statutory exceptions, such as your consent, the conclusion or performance of a contract, the establishment, exercise or enforcement of legal claims. The documentation of these measures can, if you are interested, be accessed via the contact details provided under section 1 mentioned under point 1.

5. Your rights

Persons whose data we process have the right, within the framework of the data protection law applicable to them, to request information about the personal data concerning them as well as its correction or deletion. Insofar as our processing is based on consent, every data subject also has the right to withdraw this consent at any time with effect for the future.

To exercise such rights, please contact the contact details provided in section 1 above.

6. Adjustments to this privacy policy

We reserve the right to amend this privacy policy at any time. We will inform you of such changes in an appropriate manner, e.g. by publishing them on our website. The new version shall enter into force with this information.